Sharing Ideas and Failing Up

If I had to identify one thing I do well in the classroom, it’s this: I create an environment where it’s the norm to take risks, fail, and explore half-baked ideas. My guess is that I model all three of these things. I fail up pretty much all the time, and I’m in the habit […]

The Problem of Problem-setting

One of the more interesting and recent questions I’ve been thinking about has to do with the theory-practice gap in HCI research. Now, I have very little interest at the moment in bridging the gap. And really there are plenty of folks in the field working on this problem. I’m more interested in the theory-practice […]

Questions Designers Ask

We can probably all agree that questions matter in designing. I’m a firm believer (along with many others) that ambiguity is a key characteristic of design problems, which means that posing good questions to clients isn’t just important. It’s essential. It’s these good questions that will bring clarity to the problem and help designers make […]