These are the first books on designing for change I’ve purchased since landing on an interesting (set of) question(s) that I suspect will carry me towards some excellent contributions to the field:
What are the keystone attitudes and behaviors that, once cultivated, might have positive ripple effects throughout other aspects of a person’s life? In other words, which attitudes and behaviors should we cultivate such that our users need not “outsource” change to some magic bullet technology at every turn? How might we design interactions and experiences to engender more self-sufficient change agents?
I’m interested to dive into these two books with such questions in mind, and I’ll be interested to reflect on other work on designing for change as well. I like to think about computers as tools for improving our lives, and I shudder to think that increasing reliance on technological tools to “facilitate” change for us constitutes an improved life.