I recently started Stanford Online’s PM course, and one of the first pre-readings assigned was a blog post by Ben Horowitz, Good PM / Bad PM. It’s an old post, but you can find several more recent attempts (not by Ben Horowitz) that riff on the same core ideas. There are a few ideas I […]
tl;dr know which participants you need to conduct research that generates value and design screeners to ensure that you get them. We recently finished a round of interviews designed to put ourselves in a position to explain how experienced middle school teachers select literary texts to use in their ELA curricula. We recruited people through […]
Many product development problems are complex or [shudder] wicked. They’re more intricate than they may seem, they change over time, and they involve humans. It may seem paradoxical, then, to say that a significant contributing factor to product dev problems is simple to express: communication is the problem someone somewhere A lot of the problems […]
Great news! We’ve got another paper out on knowledge construction in design. We introduce something we call the CDH model of design knowledge, which stratifies different bodies of design-specific knowledge into ranked levels. We compare it with existing hierarchical models of knowledge, and describe its unique uses and benefits for both design research and design […]
Stuart Reeves recently gave a talk on a paper he kindly invited me to co-author. It’s a terrific content for anyone interested in the question: what is interaction?
How can we achieve a deeper understanding of designing? There are many ways to answer that question. We can achieve a deeper understanding by engaging in a design process, by reading about design, by critiquing designs (or designing)… all roads of inquiry lead hopefully to one thing: deeper understanding. Achieving one step closer to a […]
Anyone who thinks people don’t form emotional bonds with things should reconsider that position. I’ve been a staunch believer in the emptiness that accompanies attachments to things. A person can’t love a smartphone or a car. At least, not in the same way they love a person or an animal. Surely I don’t have relationships […]
I urge you to follow this link and play the song in a separate tab while reading the rest of this note… I had an experience last night while sitting in the hotel restaurant/bar at the Scandic Umeå Plaza. I was spending my last night in Umeå with friends, bringing to a close our four days at […]
This morning there was a fantastic debate held as part of the DRS 2014. What struck me during the debate, but especially during the following comments/questions from the audience, was the importance of defining our terms. Members in the audience came from a diversity of design disciplines (interaction, graphic, architecture, engineering, product, industrial, and others) […]
Rewards may be constituents (but they are not key elements) of experience design. Let’s say that experience has a beginning middle and end. In my mind, the reward is simply the end of an experience. It is not necessarily the reason why a person would return to experience an experience several times. In fact, many “rewarding” experiences have no […]
design inquiry 