good product management

I recently started Stanford Online’s PM course, and one of the first pre-readings assigned was a blog post by Ben Horowitz, Good PM / Bad PM. It’s an old post, but you can find several more recent attempts (not by Ben Horowitz) that riff on the same core ideas. There are a few ideas I […]

screening research participants

tl;dr know which participants you need to conduct research that generates value and design screeners to ensure that you get them. We recently finished a round of interviews designed to put ourselves in a position to explain how experienced middle school teachers select literary texts to use in their ELA curricula. We recruited people through […]

better communication means better product

Many product development problems are complex or [shudder] wicked. They’re more intricate than they may seem, they change over time, and they involve humans. It may seem paradoxical, then, to say that a significant contributing factor to product dev problems is simple to express: communication is the problem someone somewhere A lot of the problems […]

modeling design knowledge

Great news! We’ve got another paper out on knowledge construction in design. We introduce something we call the CDH model of design knowledge, which stratifies different bodies of design-specific knowledge into ranked levels. We compare it with existing hierarchical models of knowledge, and describe its unique uses and benefits for both design research and design […]

Understanding Designing

How can we achieve a deeper understanding of designing?  There are many ways to answer that question. We can achieve a deeper understanding by engaging in a design process, by reading about design, by critiquing designs (or designing)… all roads of inquiry lead hopefully to one thing: deeper understanding. Achieving one step closer to a […]

Attachment to Things | A Eulogy

Anyone who thinks people don’t form emotional bonds with things should reconsider that position. I’ve been a staunch believer in the emptiness that accompanies attachments to things. A person can’t love a smartphone or a car. At least, not in the same way they love a person or an animal. Surely I don’t have relationships […]

Reflections on an Experience

I urge you to follow this link and play the song in a separate tab while reading the rest of this note… I had an experience last night while sitting in the hotel restaurant/bar at the Scandic Umeå Plaza. I was spending my last night in Umeå with friends, bringing to a close our four days at […]

Design | Definitions

This morning there was a fantastic debate held as part of the DRS 2014. What struck me during the debate, but especially during the following comments/questions from the audience, was the importance of defining our terms. Members in the audience came from a diversity of design disciplines (interaction, graphic, architecture, engineering, product, industrial, and others) […]

Experience Design | Reward Systems

Rewards may be constituents (but they are not key elements) of experience design. Let’s say that experience has a beginning middle and end. In my mind, the reward is simply the end of an experience. It is not necessarily the reason why a person would return to experience an experience several times. In fact, many “rewarding” experiences have no […]