tl;dr know which participants you need to conduct research that generates value and design screeners to ensure that you get them. We recently finished a
Category: UX
reflection improves communication
tl;dr If you’re not reflecting on your product practices, then you’re going to have a hard time improving them. Today I reflect some more on
better communication means better product
Many product development problems are complex or [shudder] wicked. They’re more intricate than they may seem, they change over time, and they involve humans. It
recruiting ux research participants
tl;dr If you need research participants, you’re on a tight deadline to collect data, and you’ve exhausted your personal network(s), including current users of your
Interactivity Profiler
Last year, along with Omar Sosa-Tzec and John M. Carroll, I published a paper at SIGDOC introducing the concept of visual references. Visual references combine
new publication
Great news! We have a new publication out today summarizing some of the work we’ve been doing in an online debate community (kialo.com). In particular,
