tl;dr know which participants you need to conduct research that generates value and design screeners to ensure that you get them. We recently finished a round of interviews designed to put ourselves in a position to explain how experienced middle school teachers select literary texts to use in their ELA curricula. We recruited people through […]
tl;dr If you’re not reflecting on your product practices, then you’re going to have a hard time improving them. Today I reflect some more on communication. When you’re the communicator, you have the power to establish a clear frame of reference for your audience in order to minimize the possibility of misunderstanding, accurately convey research […]
tl;dr If you need research participants, you’re on a tight deadline to collect data, and you’ve exhausted your personal network(s), including current users of your product, then here are two suggestions that produced decent results for me: (1) get stakeholder buy in so that you can offer good incentives and (2) expand your participant pool […]
Great news! We’ve got another paper out on knowledge construction in design. We introduce something we call the CDH model of design knowledge, which stratifies different bodies of design-specific knowledge into ranked levels. We compare it with existing hierarchical models of knowledge, and describe its unique uses and benefits for both design research and design […]
Last year, along with Omar Sosa-Tzec and John M. Carroll, I published a paper at SIGDOC introducing the concept of visual references. Visual references combine bibliographic information with photographic images, textual annotations, and diagrammatic annotations, in order to communicate what we called design-related intellectual influence. The following diagram distinguishes visual references from traditional, text-based references […]
Stuart Reeves recently gave a talk on a paper he kindly invited me to co-author. It’s a terrific content for anyone interested in the question: what is interaction?
Abstract: We report a codesign effort to envision a community water quality data platform with local stakeholders. We employed interviews, field observations, and hackathons through a 9-month study (ongoing). This codesign effort helps to distinguish our proposal of platform collectivism, in which local resources and stakeholders become more visible, accessible, and engaged with one another […]
Super excited that our (Omar Sosa-Tzec and John M. Carroll) submission to SIGDOC was accepted and that we’ll be publishing a full paper in the ACM digital library to accompany the presentation. The paper takes an existing thread of my research in an exciting new direction, and I couldn’t have done it without the insight […]
Great news! We have a new publication out today summarizing some of the work we’ve been doing in an online debate community (kialo.com). In particular, we discuss how conflict can serve as well as undermine the work that moderators do, and we highlight ways that UI design could be a scalable way to facilitate conflict […]
design inquiry 