IASDR 2017

Some additional good news to report. I submitted an abstract for a short paper to the upcoming IASDR conference in Cincinnati about some early-stage research that I’m working on with Erik Stolterman, and the abstract has been accepted! So now we’re writing the short paper and creating a poster to present at the conference.

Here is the abstract we submitted:

Scholars in a variety of academic disciplines have studied the peer review process. There are examinations of the biases that pervade peer review (Lee, Sugimoto, Zhang, & Cronin, 2013). Other studies propose tools or methods that might be useful for improving or standardizing the peer review process (Hames, 2008; Onitilo, Engel, Salzman-Scott, Stankowski, & Doi, 2013). Still others examine the kinds of criteria that ought to be relied upon in peer review processes, and in some cases these criteria are widely known and agreed upon. In the natural sciences, for example, we might say that there is a relatively stable set of criteria that can be used to assess the rigor, relevance, and validity of a scientific knowledge contribution. In this paper, our aim is to examine the process of peer review as it pertains to research through design. We aspire to build an understanding of the criteria scholars use when a design or prototype is the main contribution. How do reviewers evaluate designs as knowledge contributions? Is there any uniformity or stability to the review criteria? Are criteria from other fields (e.g. scientific criteria) used to evaluate designs? Toward this end, we report the outcome of a survey conducted with a group of meta-reviewers (n=15) from the design subcommittee for the 2017 Computer-Human Interaction (CHI) Conference, which is the flagship conference in our field of expertise. The design subcommittee reviews papers that “make a significant designerly contribution to HCI [including but not limited to] novel designs of interactive products, services, or systems that advance the state of the art.” Our findings suggest that there is little agreement on a common set of criteria for evaluating research through design.

I look forward to sharing more as this important project moves forward!

New Journal Article

Terrific (not-so-new) news! She Ji: The Journal of Design, Economics, and Innovation published an article I wrote with Erik Stolterman about whether knowledge claims could be a useful way to distinguish research communities from one another. Here is the abstract:

While much has been written about designerly knowledge and designerly ways of knowing in the professions, less has been written about the production and presentation of knowledge in the design discipline. In the present paper, we examine the possibility that knowledge claims might be an effective way to distinguish the design discipline from other disciplines. We compare the kinds of knowledge claims made in journal publications from the natural sciences, social sciences, and design. And we find that natural and social science publications tend to make singular knowledge claims of similar kinds whereas design publications often contain multiple knowledge claims of different kinds. We raise possible explanations for this pattern and its implications for design research.

… and a link to the article, which is freely available for download. I’d welcome any comments or feedback. This is part of a broader project investigating the transfer and interplay of knowledge in research communities.

Finally, DIS

After a few years of submitting papers to HCI venues and learning how to cope with rejection after rejection after rejection*, I finally managed to get one accepted at ACM Designing Interactive Systems (DIS) 2017.

It’s a full paper, and it’s the outcome of a collaboration with Erik Stolterman. Here’s the abstract:

What are big questions? Why do scholars propose them? How are they generated? Could they be valuable and useful in HCI research? In this paper we conduct a thorough review of “big questions” literature, which draws on scholarship from a variety of fields and disciplines. Our intended contribution is twofold. First, we provide a substantive review of big questions scholarship, which to our knowledge has never been done before. Second, we leverage this summary as a means of examining the value and utility of big questions in HCI as a research discipline. Whether HCI decides that generating and having big questions would be a desirable path forward, we believe that examining the potential for big questions is a useful way of becoming more reflective about HCI research.

I’ll add a link to the draft soon, so if you find the abstract intriguing please do check back to download the paper. Can’t wait to visit Edinburgh!

*If you’re looking for an entertaining text on rejection-proofing yourself, I highly recommend Rejection Proof.

 

 

Conferences

I look forward to the day when more conferences in my fields of interest offer alternative forms of presentation. I recently received an email from the IASDR conference, which will be held later this year in Cincinnati. Part of the email states that:

“To allow all world citizens to participate in the IASDR2017 conference, every effort will be made to accommodate alternative forms of presentation such as recorded video or real-time online video conferencing.”

I was really pleased when I read this, and my hope is that others will make similar efforts. No one should miss out on the opportunity to present research because of backwards policy..

On the Amazon Echo

Note: This is an old post that I guess I never published. Hence the 2016 Labor Day reference.

 

Over labor day weekend (2016) I had some trouble with Alexa. But that’s all I know. I don’t know anything about the cause or anything about possible solutions. Here’s what happened.

On Sunday morning I asked Alexa to tell me the weather. The blue ‘listening’ light appeared and bounced around for a few moments longer than usual and then.. nothing. No ‘flickering’ lights to indicate that she was processing my request and no telling of the weather. What the heck?

And then an ominous red ring of light pulsed a few times and Alexa spoke. Something about how the echo had lost its connection followed by silence followed by “I’m having trouble understanding right now, please try again later,” or something along those lines.

No matter what I requested (or when I requested it) this same sequence of events played out so many times during the day Sunday and Monday. And I have no idea why! I opened the Alexa app on my phone to see if there might be anything helpful there. Nope. Nothing. The app gave me every indication that the Echo should be working. While it was frustrating enough that things were going wrong, it was even more frustrating that the most straightforward way I had of finding out what those things might be (the app) contradicted the fact that there was even a problem.

I use the Echo mostly for banal stuff like getting the news, weather, playing music, and adding items to digital shopping lists. I do have it paired with a smart thermostat, though. What if the Echo were an integral part of how I manage my day-to-day life and what if I had it paired with other smart devices (lights, a fridge, a car). It would be like multiple colleagues being out of the office without having giving any reason thus requiring you to change your schedule and take on a bunch of tasks that you no longer do. Not cool.

I don’t know what the takeaway is here: feedback is important, it’s better to know than not know, the Amazon Echo gives poor feedback, nodal point amenities (I’m making this up this stuff as I go along..) can make day-to-day life just a little bit better but when they fail they can induce anxiety and stress. Somehow I think this relates to the concept of faceless interaction. In the middle of the day on Sunday, staring at that broken cylindrical speaker in my kitchen, I wished, oh how I wished, for a screen.

Adolescence as a Metaphor for HCI

Early in the book HCI Theory, Yvonne Rogers takes a few pages to establish that research in the field is rapidly expanding/diversifying and that it’s difficult to pin down just what kind of field HCI is and what kind of research academics who identify as “HCI researchers” do. Somewhere in those first few pages, she characterizes the field as being in its adolescence and there are other bits of language that support this metaphor (e.g. she describes its “growing pains” etc.). It’s not part of her aim to spend time examining the metaphor of adolescence in any kind of depth, but some of the key ideas in the book make exploring the metaphor seems like a good use of time.

Consider the concerns she expresses over the weakening theoretical adequacy of the field. For now let’s assume this means the degree to which HCI has developed theories that explain or describe its core objects of study. Let’s also assume HCI knows/agrees upon what it’s core objects of study are. Is it reasonable to expect that a field born in the eighties to be theoretically adequate? No. But this strikes me as a totally reasonable adolescent expectation!

I don’t think HCI researchers know what their core objects of study are (or should be), but, riffing on the adolescent metaphor, why should it? Is it because we indulge an almost mythical narrative about how life is supposed to unfold? Should we expect to have our core interests “defined” or “figured out” in our adolescence? I don’t think so, but I know that’s a dominant mental model… in Western culture at least.

In adolescence we experience what HCI has been experiencing — a proliferation (in both volume and speed) of information. Tons of different things to study and different ways of studying them. One result of this is the anxious self reflection that our research doesn’t seem to fit or that everyone else seems to have their role and contribution figured out “except me.” And it can be (and obviously is, for some) overwhelming.

I had a good chat with some colleagues recently about trying to pin down a reading list of canonical HCI texts. But the truth is that there probably isn’t (a) canon nor can there be (one). But a canon is exactly what an adolescent craves because a canon provides identity and, through identity, stability. In other words, a canon provides reassurance that when the time comes, we’ll be able to point to it and say, “This is the foundation of our field.” We know who we are and where we come from and maybe even where we’re going. This arc is reflected in how Rogers organizes her book. Just read the abstract and table of contents. She wants to provide this!

And this, again, is what most need when they’re young (myself included).  The world can seem a complex and scary place without the presence of a few useful frames to make sense of it all. And when it all comes at you so fast and in such high volume, maybe it’s quite a reasonable reaction to retreat and reflect. To try and find the core. The foundation. But things only seem/appear/feel dim if we focus on the parts of the metaphor that Rogers’ brings into focus.

Incidentally, the same thing happens with the theory-practice gap metaphor. We focus on what’s not there and as a consequence we never look elsewhere to see what’s going on.

For the adolescent metaphor (and its apparently generalizable ‘identity crisis’) we don’t stop to think, “Huh, well, what comes after adolescence?” Potentially a lot of really excellent deep insights and cool theoretical work! In fact, lots of cool stuff like this happens during adolescence, too. That much is also clear from Rogers’ text even if it paints an unsettling picture to begin with.. So, sure, the short term might — and I’m really emphasizing the might here — might seem like a confusing mix of questions, approaches, and contributions coming so quickly that we feel validated in our concern that the field is spinning out of control. But, that’s what adolescence is for most folks.

There is a ton of interesting theory work going on in the field! We’re developing theories originating in other fields and we’re developing our own! Check out the theory project page for some good citations. I can understand why someone might choose to frame the field in terms of weakening theoretical adequacy even though I disagree with it. Its negative charge is too strong. It strikes me as a “let’s be reactive and protect against this outcome from happening” instead of a “Let’s cultivate the good theory work that’s already happening.” Yvonne Rogers framing can be read as a warning and so I think it skews towards the former. However, the latter is in my view morally superior.

Adolescence brings with it enough anxiety. We don’t need to be fearful of possible future outcomes. That only subtly undermines our ability to do good work now.

New Journal Article

Terrific news! The new issue of She Ji: The Journal of Design Economics and Innovation is out today, and it features an article I wrote with Erik Stolterman. Check it out here:

http://www.sciencedirect.com/science/journal/24058726

We received some excellent commentaries by Danah Henriksen, Jeff Bardzell, and Deirdre Barron. I hope you’ll read all of them as they contain important, unique insights.