the Echo as a pain point

design, design research, HCI, hci research, Human-Computer Interaction, Interaction Design, User experience, UX

i just got an email from Amazon letting me know what’s new with Alexa! I read the very first sentences,

Life is unpredictable. Let me help.

, and i wondered whether Alexa (and other things like it) might be slowly chipping away at my capacity to deal with unpredictability. Do I cope with it less effectively? Do I get more frustrated when things don’t go according to plan?

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